DEAF 2008
With another DEAF over, I thought I’d take a few words to say a big thanks to everybody who supported us this year. For 2008, I think we succeeded in putting together our most comprehensive programme to date, and we were truly gratified by the unprecedented amount of goodwill we received from audiences, artists and fellow promoters alike.
Unfortunately our closing night event was subject to some problems and it’s this issue that I want to chiefly address here.
We appreciate that a substantial number of people were extremely disappointed at being unable to get in to the Village to see Laurent Garnier. We had planned this as a multi-stage event with a total capacity of 1200, and sold 1130 tickets.
The problem arose because there wasn’t as much movement between the three stages as we had expected. This was compounded by the fact that the headline act for our other main stage was unable to perform on the night due to illness, and thus large numbers of people decided to stay in the Village for the entire evening, instead of heading across to check out Whelans at some point.
In short, we’d planned on making this multi-stage idea really work for us, but unfortunately that set-up ended up working against us – badly. Suffice to say we won’t be trying that one again!
Since then, a full list of all those who were unable to access the Village for Laurent Garnier’s set was compiled, and a full refund given to all affected parties, along with my profound apology on behalf of the festival.
On that point, I’d like to note that I’m very grateful for the generally understanding tone of the communications we received from those who were disappointed on the night, and I hope that this one unfortunate incident doesn’t put our normally good relationship with our audience in jeopardy. DEAF is not-for-profit organisation and we’re heavily dependent on the continued support of the people who attend our events every year. So once again: many thanks for your patience and for your understanding.
Eamonn / DEAF
Posted: November 9th, 2008 under Uncategorized.
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